UbeSIM iOS App Terms of Service

Last updated: July 5, 2026

These Terms of Service ("Terms") govern your use of the UbeSIM native iOS application (the "App") operated by UbeSIM ("we," "us," or "our").

These Terms apply only to the iOS App. Purchases and browsing on ubesim.com are governed by our website terms.

1. Acceptance

By downloading, installing, or using the App, you agree to these Terms and our iOS App Privacy Policy. If you do not agree, do not use the App.

2. The Service

The App lets you browse prepaid travel eSIM data plans, purchase plans, view order history, manage active eSIMs, apply promo codes, and install eSIM profiles on a compatible iPhone.

eSIM availability, speeds, and coverage depend on your device, destination networks, and plan terms from the underlying mobile operator. We do not guarantee uninterrupted service in all locations.

3. Eligibility

You must be at least 18 years old (or the age of majority where you live) to purchase through the App. You are responsible for ensuring your iPhone supports eSIM and is carrier-unlocked where required.

4. Account and Email

• Sign in with Apple is optional.
• You may enter an email at checkout to link purchases to My eSIMs on your device.
• You are responsible for the accuracy of your email and for keeping your device secure.

5. Purchases and Payment

• Prices are shown in USD before you confirm payment.
• Payments are processed by Stripe. Apple Pay is supported where available.
• Promo codes are subject to availability, expiry, and plan minimums shown at checkout.
• When you complete payment, you authorize us and our partners to provision the selected eSIM plan.

6. Delivery and Activation

• After a successful purchase, your eSIM details appear in the App (My eSIMs).
• You are responsible for installing and activating the eSIM on a compatible device.
• Data plans typically activate on first network use or according to the plan description shown in the App.
• Install links may open in Safari or the system eSIM installer.

7. Refunds and Cancellations

Because eSIMs are digital goods that can be activated quickly, refunds are limited. Contact Global@UbeSIM.com if you have a billing or provisioning issue. We will review requests case by case and according to applicable law and eSIM provider rules.

8. Acceptable Use

You agree not to:

• Use the App for unlawful purposes
• Attempt to reverse engineer, abuse, or overload our systems
• Resell or redistribute plans except as expressly permitted
• Provide false information at checkout or support

9. Third-Party Services

The App relies on third parties including Apple (Sign in with Apple, Apple Pay), Stripe (payments), eSIM Access (eSIM provisioning), and Cloudflare (infrastructure). Your use of those services may be subject to their terms and policies.

10. Disclaimers

THE APP AND eSIM SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UbeSIM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE APP OR eSIM SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PLAN GIVING RISE TO THE CLAIM IN THE 30 DAYS BEFORE THE CLAIM.

12. Termination

You may stop using the App at any time. You may delete account data stored on your device from Account → Delete Account. We may suspend or terminate access if you violate these Terms or if required for security or legal reasons.

13. Changes

We may update these Terms from time to time. Continued use of the App after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules, except where consumer protection laws in your country require otherwise.

15. Contact

UbeSIM
30 North Gould Street, Ste R
Sheridan, WY 82801, United States
Email: Global@UbeSIM.com
Phone: 503-343-6081