App Privacy
UbeSIM iOS App Privacy Statement
UbeSIM ("we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Statement applies specifically to the UbeSIM iOS mobile application (the "App") and describes how we handle any information in connection with your use of the App.
Information We Collect
We do not collect or store any personal information directly from the App itself.
- The App is designed to interact with our Shopify-based e-commerce platform to facilitate eSIM purchases, order management, and account features.
- Any information you choose to provide (such as an email address or account credentials for optional login) is entered directly into our secure web-based systems solely to process your requests, such as completing a purchase, delivering eSIMs, or managing your account.
- We do not collect, access, or store device identifiers, location data, usage analytics, or any other information from your device through the App.
How We Use Information
Any data you voluntarily provide is used only for the specific purpose of fulfilling your transaction or service request (e.g., processing your eSIM order, sending installation instructions, or supporting your account). We do not use this information for advertising, profiling, or any other purposes beyond providing the requested service.
Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. Limited sharing may occur only as necessary to process your transactions (e.g., with payment processors or eSIM providers) under strict confidentiality obligations. All such partners are required to maintain appropriate data protection standards.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect any information you provide. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You may access, update, or request deletion of any account information you have provided by contacting us at Global@UbeSIM.com. For App Store users, you can also manage your account directly through the App or our website.
We do not collect data that would enable tracking across apps or websites for advertising purposes.
Children's Privacy
The App is not intended for children under the age of 13, and we do not knowingly collect data from children.
Changes to This Statement
We may update this Privacy Statement from time to time. We will notify you of material changes by posting the updated version on our website.
Contact Us
If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:
Email: Global@UbeSIM.com
This statement is specific to the UbeSIM iOS App. For our general website privacy policy, please refer to the full Privacy Policy on ubesim.com.
